Small business owners are aware of how valuable good negotiation skills are in today's business world. These articles have been selected to help with negotiating win-win agreements when the need arises. Also, conflict may not be commonplace in your small business dealings, but you should become an expert at dealing with the anger of customers, suppliers, and others populating your business day. Learn how to mediate conflict, how to stay focused on issues during a conflict, and how to voice your own anger or disagreement without escalating the conflict. An essential skill for managing conflict is the ability to state and summarize the problem(s) to the satisfaction of each conflicting side. This category can help you with this task. Also learn how to draft a final agreement document. Negotiating and managing conflict tools are essential to small business owners.

Top : Negotiating And Conflict

Small Business Resource Center Library : Negotiating And Conflict

Training and Education Resources:
  • Conflict Resolution In The Workplace

    By n a - This article is written by a self-professed curmudgeon in the workplace. It seems that although not the most popular personality, he is often sought out as a conflict resolver. Here are his great tips. new (Added: 6-Nov-2008 Hits: 12 )
  • How Do I Manage Workplace Conflict?

    By Phil Lye - Read about the common causes of workplace conflict to gain insight for resolving the conflict. Also provided are some tips for becoming proactive and managing the conflicts within your small business. (Added: 1-Apr-2008 Hits: 196 )
  • Conflict Resolution

    By n a - There are three main areas where conflicts occur in business. Find out what they are. Also, find out how you can disagree diplomatically when you are managing conflict. (Added: 1-Apr-2008 Hits: 206 )
  • Engage in Conflict Now

    By IIlene Wasserman - This article proposes that you look for conflict within your small business in order to establish guidelines for resolution of future conflicts where the stakes may be higher. pop (Added: 1-Apr-2008 Hits: 268 )
  • Ten Common Conflict Resolution Mistakes and How to Avoid Them

    By Liz Bywater - As the employer and the owner of your small business you have seen how quickly differences of opinions can escalate into conflict. Here's how NOT to react so that the conflict can be resolved quickly and effectively. pop (Added: 1-Apr-2008 Hits: 423 )

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Pages Updated On: 17-Nov-2008 - 13:07:00
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